K3 Dataswitch - Status page is incorrectly displaying the state of services as Degraded Performance – Maintenance details

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Status page is incorrectly displaying the state of services as Degraded Performance

Completed
Scheduled for September 21, 2021 at 1:29 PM – 2:34 PM

Affects

Infrastructure

Under maintenance from 1:29 PM to 2:34 PM

Authentication

Under maintenance from 1:29 PM to 2:34 PM

Power Assets

Under maintenance from 1:29 PM to 2:34 PM

API

Under maintenance from 1:29 PM to 2:34 PM

Conditional

Under maintenance from 1:29 PM to 2:34 PM

Email

Under maintenance from 1:29 PM to 2:34 PM

Updates
  • Completed
    September 21, 2021 at 2:34 PM
    Completed
    September 21, 2021 at 2:34 PM

    Resolved.

  • In progress
    September 21, 2021 at 1:30 PM
    In progress
    September 21, 2021 at 1:30 PM

    Maintenance is now in progress.

    15:04 - The cause has been identified. Currently working on a fix.

  • Planned
    September 21, 2021 at 1:29 PM
    Planned
    September 21, 2021 at 1:29 PM

    There is currently a problem with the status page.

    All components are currently operating as normal but are showing as Degraded Performance on the status page.

    We are working with the vendor to resolve this.