K3 Dataswitch - Transaction latency – Incident details

All systems operational


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Transaction latency

Resolved
Operational
Started over 2 years agoLasted less than a minute

Affected

Infrastructure

Operational from 4:19 PM to 4:19 PM

Authentication

Operational from 4:19 PM to 4:19 PM

OnPrem Agent

Operational from 4:19 PM to 4:19 PM

Power Assets

Operational from 4:19 PM to 4:19 PM

API

Operational from 4:19 PM to 4:19 PM

Conditional

Operational from 4:19 PM to 4:19 PM

Updates
  • Resolved
    Resolved

    We just resolved the issue!

    In-fight Data Transactions between 2pm and 4pm where forcefully terminated by the platform.

    Customer NOTE: Any expected workflows expected to be run in that timeframe will need to me triggered manually.

    We apologize for any inconvenience this may have caused!