K3 Dataswitch - Hosted Infrastructure SQL Service Disruption – Incident details

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Hosted Infrastructure SQL Service Disruption

Resolved
Degraded performance
Started almost 3 years agoLasted 20 minutes

Affected

Infrastructure

Degraded performance from 11:30 AM to 11:50 AM

Authentication

Degraded performance from 11:30 AM to 11:50 AM

Power Assets

Degraded performance from 11:30 AM to 11:50 AM

Conditional

Degraded performance from 11:30 AM to 11:50 AM

Microsoft SQL

Degraded performance from 11:30 AM to 11:50 AM

Merge

Degraded performance from 11:30 AM to 11:50 AM

Updates
  • Resolved
    Resolved

    The incident is resolved.

  • Investigating
    Investigating

    We are currently investigating an incident that caused the hosted infrastructure SQL service to become unavailable. The root cause has been identified as storage related and the engineers have been and are continuing to work on a resolution.