K3 Dataswitch - Hosted Infrastructure Firewalls – Incident details

All systems operational


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Hosted Infrastructure Firewalls

Resolved
Degraded performance
Started almost 3 years agoLasted about 13 hours

Affected

Infrastructure

Degraded performance from 11:21 PM to 12:50 PM

Authentication

Degraded performance from 11:21 PM to 12:50 PM

OnPrem Agent

Degraded performance from 11:21 PM to 12:50 PM

Power Assets

Degraded performance from 11:21 PM to 12:50 PM

API

Degraded performance from 11:21 PM to 12:50 PM

Conditional

Degraded performance from 11:21 PM to 12:50 PM

Updates
  • Resolved
    Resolved

    The incident has been resolved.

  • Monitoring
    Monitoring

    We are currently monitoring the result of a fix that has been put into place.

  • Investigating
    Investigating

    We are currently investigating an incident that is causing disruption to the firewall plane used to access Dataswitch services. Engineers are currently working to resolve the issue.